Your order will be handled by the most qualified expert available in your subject area. All our specialists are thoroughly vetted and capable of managing tasks at the master’s level and beyond. You’ll also be able to chat directly with your assigned expert for smoother communication.
You can send messages through your order dashboard. Please note that our experts work as freelancers and may only respond during their available hours. If you need an urgent update or want to check on their status, our 24/7 support team is always ready to assist.
Yes! If you’ve worked with someone before and want to request them again, simply use the “Favorite Expert” option and enter their ID. You can also ask us to assign one of our top-rated freelancers to your order.
How can I request assistance?+
Just tell us what you need help with, upload any relevant files, and select any add-ons if needed. You can do this through our chat or by filling out the order form. Once that’s done, you’ll be taken to a secure checkout to complete your payment.
How do I send long instructions?+
You can add detailed instructions in the order form, send them by email, or drop them in the chat. Our support team is available 24/7 to help clarify anything or pass along extra notes to your expert.
What information should I provide?+
To get the best results, share a clear, detailed description of your task. Attach any important files or reference materials. You can also chat directly with your expert to fine-tune the details.
Can I track my order?+
Yes! You can view your order status anytime by logging into your account. You’ll also receive email updates, and you can reach out to your expert or support team for real-time progress.
Can I request edits to the final result?+
Absolutely. You’re entitled to unlimited free revisions within 14 days. We’ll keep working on your task until it meets your expectations. If you’re still not satisfied, you may request a refund.
Can I update my order after placing it?+
Minor updates and extra details are always welcome. But major changes (like switching topics or changing the entire task) may require a new quote and an updated deadline. If you’re unsure, contact our support team, they’ll help you sort it out.
Do you offer any discounts?+
Yes! You’ll get 15% off your first order, and we regularly run seasonal promotions offering up to 30% off. Subscribe to our newsletter so you don’t miss out.
Will my order be delivered on time?+
Yes, over 99% of orders are completed on or before the deadline. If, for any reason, we miss the deadline, you’re eligible for a full refund.
How will I receive the finished work?+
We’ll notify you by email once your order is complete. You can download it directly from your account. If there are any issues with accessing the files, just reach out and we’ll help right away.
